Privacy Policy

1. Introduction

Welcome to Olympic Card Collectors. This Privacy Policy explains how Dropship & Design, LLC, a Washington Limited Liability Company, doing business as Olympic Card Collectors ("Company," "We," "Us," or "Our"), collects, uses, discloses, and protects information about you when you access and use our website at http://olympiccardcollectors.com, including any related media forms, mobile websites, or applications (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy. This Privacy Policy is incorporated by reference into our Terms of Service.

2. Information We Collect

We collect personal information that you provide to us directly, information we collect automatically when you use our Services, and information we may receive from third parties. "Personal Information" is any information that identifies, relates to, describes, or is reasonably capable of being associated with, a particular individual.

2.1 Information You Provide to Us

• Account Information: When you create an account, we collect your name, email address, username, and password (which is stored in a hashed format).
• Purchase Information: When you make a purchase or subscribe to a Service, we collect your name, billing address, shipping address, phone number, and transaction details. Payment card information is collected and processed by our third-party payment processors; we do not store your full payment card number.
• Communications: When you contact us for customer support, provide feedback, or participate in surveys, we collect your name, email address, and the content of your communications.
• User-Generated Content: When you participate in our Community Forums or use our Print-on-Demand services, we collect the content you post, upload, or submit, which may include text, images, videos, and designs. You are responsible for the content you provide, and we urge you not to post sensitive personal information.

2.2 Information We Collect Automatically

• Log and Usage Data: When you access the Services, our servers automatically record information, including your Internet Protocol (IP) address, browser type and settings, device information, operating system, the date and time of your request, and your interaction with our Services.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to operate and improve our Services, analyze performance, and for marketing purposes. You can control the use of cookies at the individual browser level.

3. How We Use Your Information

We use the information we collect for various business purposes, and we rely on specific legal bases for processing your information, as required by applicable law.

• To Provide and Manage the Services: We use your information to operate our website, create and manage your account, process your transactions, fulfill your orders (including Print-on-Demand products), and provide subscription services.
• To Communicate With You: We use your contact information to send you transactional messages, service-related announcements, security alerts, and to respond to your inquiries.
• For Marketing and Advertising: With your consent, we may use your email address to send you newsletters, promotional offers, and other marketing communications. You can opt-out at any time.
• To Improve and Personalize Our Services: We analyze usage data to understand how our Services are used, to improve their functionality, to develop new features, and to personalize your experience.
• For Security and Fraud Prevention: We use technical and account information to protect the security and integrity of our Services, our company, and our users, including by detecting and preventing fraud, spam, and abuse.
• To Comply with Legal Obligations: We may process your information to comply with applicable laws, lawful requests, and legal processes.

4. How and Why We Share Your Information

We do not sell your personal information in the traditional sense. However, we may share your information with certain categories of third parties for specific business purposes, as described below.

Service Providers

We share information with third-party vendors and service providers who perform services on our behalf. This includes:

• Payment Processors (e.g., Stripe, PayPal) to process your payments securely
• Print-on-Demand Partners to manufacture and ship products you order
• Shipping Carriers (e.g., USPS, UPS) to deliver your purchases
• Email Marketing Providers (e.g., Mailchimp) to manage our newsletters
• Analytics Providers (e.g., Google Analytics) to help us understand the use of our Services
• Cloud Hosting Providers to store our data and host our website

We have contractual agreements (Data Processing Addendums) with these service providers that require them to protect your information and prohibit them from using it for any purpose other than providing the services to us.

Other Disclosures

• Legal and Law Enforcement: We may disclose your information if we believe in good faith that it is necessary to comply with a legal obligation, protect our rights or property, prevent fraud, or protect the safety of our users or the public.
• Business Transfers: In the event of a merger, acquisition, bankruptcy, or other sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

5. Cookies and Tracking Technologies

Our Services use cookies and similar technologies to function, to analyze our performance, and to market our services.

• Essential Cookies: These are necessary for the Services to function and cannot be switched off. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
• Performance and Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
• Marketing Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

Depending on your location, we will provide you with a tool to manage your cookie preferences. For users in the European Union and United Kingdom, we will not set non-essential cookies without your affirmative opt-in consent.

6. Data Security and Retention

6.1 Security

We implement reasonable and appropriate technical and organizational security measures designed to protect the personal information we process. We use technologies such as Secure Sockets Layer (SSL) encryption to protect data in transit. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.

6.2 Retention

We retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. For example, we retain transaction data for at least seven years to comply with tax and financial regulations.

7. Children's Privacy

We do not knowingly collect personal information from children under the age of 13 in compliance with the Children's Online Privacy Protection Act (COPPA). If you are a parent or guardian and you believe your child under 13 has provided us with personal information without your consent, please contact us at the address below. If we obtain actual knowledge that we have collected personal information from a child under 13, we will promptly take steps to delete that information from our systems.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. We are committed to facilitating these rights for all our users. To exercise any of these rights, please contact us at legal@olympiccardcollectors.com.

8.1 All Users

• Access and Update: You can review and update your account information at any time by logging into your account settings.
• Marketing Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in the footer of the email.

8.2 Rights for Residents of the European Economic Area (EEA), United Kingdom (UK), and Switzerland

If you are a resident of the EEA, UK, or Switzerland, you have the following rights under the GDPR:

• Right of Access: The right to obtain a copy of your personal data
• Right to Rectification: The right to have inaccurate personal data corrected
• Right to Erasure ('Right to be Forgotten'): The right to have your personal data deleted in certain circumstances
• Right to Restrict Processing: The right to limit how we use your personal data
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format
• Right to Object: The right to object to the processing of your personal data in certain circumstances
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority

8.3 Rights for Residents of California

If you are a resident of California, you have the following rights under the CCPA/CPRA:

• Right to Know: The right to request information about the categories and specific pieces of personal information we have collected about you
• Right to Delete: The right to request the deletion of your personal information, subject to certain exceptions
• Right to Correct: The right to request the correction of inaccurate personal information
• Right to Opt-Out of Sale or Sharing: You have the right to direct us not to "sell" or "share" your personal information for cross-context behavioral advertising
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

8.4 Rights for Residents of Washington

If you are a resident of Washington, the My Health My Data Act provides you with specific rights regarding your "consumer health data." This includes the right to confirm if we are collecting, sharing, or selling your consumer health data, the right to access it, the right to withdraw consent, and the right to have it deleted.

9. International Data Transfers

We are based in the United States, and we process and store information on servers located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. How to Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact us at:

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.